ARE YOU FACING THESE CHALLENGES?
PRODUCTS
OUR CUSTOMERS
CAFE CUSTOMERS









HOTEL CUSTOMERS







CORPORATE CUSTOMERS









KAAPI MACHINES VS. ALTERNATIVES
WE ALWAYS LEAD THE WAY!
Features/Benefits
- Ease of Use
- Brew Consistency
- Durability
- Maintenance Support
- Cost-Effectiveness
- Customization Options
- Energy Efficiency
- Brand Trust

- Fully automated processes; zero learning curve
- Precise technology ensures consistent quality every time
- Designed for heavy usage; industry-grade durability
- Backed by India’s largest service team for automatic systems
- High ROI with advanced automation for reduced labor costs
- Extensive settings to create various brew profiles
- Energy-efficient designs minimize operational costs
- 17+ years of industry leadership and trusted by iconic brands
Others
- Limited automation; partial manual intervention required
- Quality varies greatly between models
- Reliability issues over time; mixed durability
- Maintenance support often delayed or unavailable
- High upfront cost with limited automation features
- Customization features are limited or non-intuitive
- Energy efficiency varies widel
- Newer players; less proven in the market
TESTIMONIALS
About Us
Kaapi Machines India Pvt. Ltd. is a complete coffee solutions company and exclusive distributor of advanced coffee equipment from leading international brands. From starting a café, sourcing the finest coffee beans to coffee machines for a hotel, office or even a café, our range has something that fits every kind of business requirement.
WHAT WE OFFER
AFTER SALES SERVICES

Individual Service Agreements For Extended Warranty Terms
At the time of purchasing the machine, the client enters into a service agreement called Preventive Maintenance Contract (PMC), which ensures fortnightly or monthly periodic inspections of the equipment based on the agreement. Any malfunctions and breakdowns caused will be repaired free of cost during the agreement time period.
FAQs
- Scheduled Warranty Services: Based on the installation date, we conduct fixed periodic inspections during the warranty period to evaluate the machine’s health. This service is provided in addition to machine breakdown calls.
- Scheduled Warranty Services with PMC (for machines in warranty): If you wish to increase the number of inspection visits during the warranty period, you can sign a minimal-cost Preventive Maintenance Contract.
- Individual Service Agreements (for extended warranty): When purchasing the machine, the client enters into a service agreement called the Preventive Maintenance Contract (PMC), which ensures fortnightly or monthly periodic inspections of the equipment based on the agreement. Any malfunctions and breakdowns caused will be repaired free of cost during the agreement time.
- Paid Calls (post-warranty): In case of a breakdown, our service technicians can help on-call or in-person resolve the issue within a minimum plausible time based on client confirmation.
- Annual Maintenance Contract (post-warranty): We recommend a periodic performance check of machines at suggested intervals of 15 days, 30 days, and 60 days. Regular maintenance and inspection by the service team and the client can limit breakdowns and considerably reduce costs.
- Stepless Grind Adjustment: Mahlkonig grinders feature stepless grind adjustment, allowing infinite control over grind size to achieve the perfect consistency for any brewing method.
- Precision Burrs: Equipped with high-quality, durable burrs, Mahlkönig grinders ensure consistent particle size distribution, which is crucial for optimal extraction and flavour.
- Powerful Motors: Robust and efficient motors provide consistent grinding performance, easily handle large volumes, and maintain cool temperatures to preserve the coffee aroma.
- Digital Controls: Many models have intuitive digital interfaces that allow easy programming and precise control over grinding parameters, including time-based dosing.
- Ergonomic Design: User-friendly designs with features like easy-to-use hoppers and adjustable spouts enhance operational efficiency and convenience.